Privacy Policy
Effective Date: August 28, 2024
Welcome to Luxury Paw Shop! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.luxurypawshop.com (the “Site”), and make purchases through our online store. By using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Payment Information: We use Stripe, a third-party payment gateway, to process payments securely. Your payment information, including credit card details, is collected and processed by Stripe. We do not store your credit card information on our servers.
- Automatically Collected Information: We collect information automatically when you interact with our Site, such as your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
We use the information we collect to:
- Process Orders: To process and fulfill your orders, including managing payments, shipping, and providing customer support.
- Improve Our Services: To enhance your experience on our Site, customize your experience, and improve our products and services.
- Communication: To communicate with you about your orders, provide updates, and respond to your inquiries.
- Marketing: With your consent, we may send you promotional emails or newsletters. You can opt out of these communications at any time.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. Stripe Payment Gateway
We use Stripe to process payments securely on our Site. Stripe is a PCI-compliant service that encrypts your payment information during transmission. Your payment information is processed directly by Stripe, and we do not have access to your full payment details.
For more information on how Stripe handles your information, please review Stripe’s Privacy Policy: Stripe Privacy Policy.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device when you visit the Site. These cookies help us remember your preferences, track your shopping cart, and understand how you use our Site.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted service providers who assist us in operating our Site, processing payments, shipping orders, and providing customer support. These providers are required to keep your information confidential and use it only for the purposes for which we disclose it.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.
6. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the emails we send.
To exercise any of these rights, please contact us at shop@luxurypawshop.com.
8. Children’s Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: shop@luxurypawshop.com
- WhatsApp: +971 55 205 0611
- Phone: +971 55 205 0611